Operations Excellence

Dependable Warehousing and Logistics

As one of the three pillars of the business, Operations works in tandem with Sales and Marketing to ensure every customer and supplier experience supports the ideal that we are here to help Canada Eat Well and Live Well. Through the use of automation and strong process, Tree of Life Operations positively influences every aspect of the supply chain. Customers, Suppliers and Consumers can be confident that the quality of our products and services are unmatched in the industry.

Our warehouse associates have embraced the need to continually improve. Through the use of Key Performance Indicators we understand and manage an ever-changing business, confident that issues are dealt with before they have an opportunity to disrupt the supply chain.

From our three distribution facilities located in Surrey, British Columbia, Calgary, Alberta and Mississauga, Ontario, we provide next and following day service to 85% of our nearly 7,000 customers across 1,200 cities and towns. Tree of Life meets the challenge of delivering product across 5,400 km’s with an amazing more than 96% on-time delivery rate.

Each of our warehouses has three levels of temperature control – ambient, chocolate cooler and dairy refrigeration. Inventory is monitored and managed to ensure maximum freshness and product safety. Partnering with Sales, Marketing, Suppliers and Customers is what sets our business apart; we understand that Together, Everyone Achieves More.